Lloyds tsb online ban series#
Johnny Depp is 'proud of' daughter Lily-Rose for starring in 'torture porn' series The Idol - which shows her topless ‘We are committed to offering packaged accounts.’
Lloyds tsb online ban update#
‘Embedding this change properly across our business will require us to update our systems, and amend the sales process and training we provide to colleagues. He said: ‘We have made the decision to harmonise the way we sell packaged bank accounts across all brands within Lloyds Banking Group and align the sales process with that currently used within Halifax. But Lloyds staff recommend different accounts for customers.Ī Lloyds spokesman said the bank would adopt the Halifax sales process. Halifax salesmen give customers a list of accounts and let them choose which they want – a process known as ‘informed choice’. Lloyds and its sister bank Halifax currently have two different sales processes. Lloyds said sales had been halted due to system changes and staff training. However, last week, it told banks that from March next year they must provide customers with an annual statement setting out what perks packaged deals offer. The FSA said it could not comment on Lloyds’ decision. He also added that sales were being halted because of pressure from the regulator. Its Gold account costs £12.95 a month, Platinum £17 a month and Premier £25 a month.Ī member of Lloyds branch staff who contacted the Mail yesterday claimed the reason behind the dramatic sales U-turn was because bosses feared accounts were being ‘mis-sold’.
Lloyds tsb online ban free#
Lloyds’ most basic paid-for account, called Silver, offers free European travel insurance, AA breakdown cover and mobile phone insurance. Earlier this year, it stopped selling these accounts altogether. In recent times, some banks – including Barclays – have stopped paying commissions to staff for hitting sales targets.Īnd last year Santander changed the travel insurance it offered on packaged accounts because it did not have the same benefits as the cover sold in branches. But industry research suggests as many as one in three of these hasn’t used the extras they’re paying for. Lloyds banking Group, which is 39 per cent owned by the taxpayer, has an estimated three million customers who pay for one of its four different packaged accounts.Ībout one in seven of all bank customers pay for their current account. ‘Banks need to either come up with genuinely great products or stop disguising salespeople as customer service staff, but I think the chances of either are slim.’
Packaged current accounts are no exception. Justin Modray, founder of financial advice firm Candid Money, said: ‘Whenever banks pressure their staff to sell products it’s usually misguided. Customers can still sign up on the bank’s website. Lloyds will stop offering packaged deals in branches and over the phone from January 1.
Last week, the regulator demanded banks review the accounts they had sold – particularly for the over-65s. Banned: Its Silver, Gold, Platinum and Premier current accounts have come under scrutiny from the FSAīank staff have been paid handsome kickbacks for selling these accounts.įor the past year the Financial Services Authority has been investigating paid-for accounts following fears that millions had been sold benefits they could never use.įor example, pensioners who would not be covered by the travel insurance because they were too old, or households who did not have a car and so didn’t need a breakdown policy.
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